Returns for CSRAshopper
All returns require prior authorization. Returns must be authorized by CSRAshopper within 90 days of the invoice date. The purchaser (customer) is responsible for all postage costs and arranging return of gift certificates.
When returning a gift certificate, we strongly recommend using a form of traceable delivery. CSRAshopper is not responsible for lost certificates.
Gift certificates must be in good condition with their valid serial number intact and legible. Partially redeemed gift certificates may not be returned for any refund. Please allow up to two billing cycles for refunds to appear on your credit card statement. The refund will be issued to the credit card used for the original purchase. Notification will be sent as soon as your return has been processed via email.
CSRAshopper gift certificates are not redeemable for cash and cannot be returned for a cash refund. CSRAshopper will only process returns for gift certificates directly purchased and fulfilled by CSRAshopper. If you are returning an item purchased directly from our merchants or advertisers, please contact them directly.
CSRAshopper gift certificates will only be shipped within the United States, and not to US territories or protectorates. We apologize, but cannot accommodate APO and FPO military addresses at this time. All gift certificates will be shipped via United States Postal Service Priority Mail.
CSRAshopper gift certificates may be valid for up to one year from their purchase date, unless (a) otherwise indicated on the certificate itself; or (b) where otherwise prohibited by law.
In Case Of Return Please Contact Us for instructions or call:
800-541-5197
For more information, please refer to our shopping at CSRAshopper help.
